FAQ

Frequently Asked Questions

I know that reaching out for counseling can feel like a big step — especially if you’re not sure what to expect. My hope is that this page answers some of your questions and helps you feel more comfortable taking that next step.

What kind of counseling do you offer?

I provide individual counseling for adults who are navigating chronic illness, burnout, identity questions, perfectionism, and the emotional weight of being “the strong one.” My approach is collaborative, compassionate, and grounded in evidence-based practices such as CBT, DBT, IFS, and Compassion-Focused Therapy.

All sessions are held virtually via a secure, HIPAA-compliant platform. You can meet with me from the comfort of your own space — no commute, no waiting room, no stress. I’m licensed to see clients in Georgia, Florida, South Carolina, and Vermont.

Yes. Research consistently shows that telehealth counseling can be just as effective as in-person therapy for many concerns. How well it works can depend on your comfort with the format, the privacy of your space, and your engagement in the process.

From my own experience providing therapy in a variety of settings, I’ve seen first-hand how meaningful and effective telemental health can be. Many clients find that meeting online makes therapy more accessible, flexible, and comfortable—helping them engage more consistently and apply what we discuss in real time.

That said, I also understand that telehealth isn’t the right fit for everyone. Some people simply feel more comfortable meeting in person or need a different type of support environment. If at any point you feel that telehealth isn’t meeting your needs, we can talk about other options or referrals to ensure you receive care that feels right for you.

You’ll need a private space, a reliable internet connection, and a device with a camera and microphone (computer, tablet, or smartphone).

I use a HIPAA-compliant video platform (SimplePractice) that meets federal privacy and security standards for counseling. You’ll receive a secure link before each session:

  • If you’re joining from a computer or laptop, you can connect directly through your web browser — no special software or account required.

  • If you’re joining from a smartphone or tablet, you’ll need to download the free Telehealth by SimplePractice app (available for iOS and Android) to access your session securely.

If you’re new to video sessions, I’m happy to walk you through the setup before your first appointment.

The first session is a chance for us to get to know each other. We’ll talk about what’s bringing you to counseling, your goals, and how we might work together. You don’t have to prepare anything — just come as you are.
Yes. I offer a free 15-minute phone or video consultation to help you get a sense of how I work and whether we’re a good fit. You’re welcome to ask questions or simply talk through what you’re hoping for from counseling.
You can schedule a session by reaching out through my contact form or simply emailing or calling me directly. I’ll be in touch within a couple of days. If you’re new, I recommend starting with a free consultation so we can make sure it feels like a good fit before scheduling your first session.
The fee for a 50-minute individual session is $155. I also offer a limited number of sliding scale slots based on financial need.

I’m an out-of-network provider, which means I don’t bill insurance directly. However, I can provide a Superbill (a detailed receipt) that you can submit to your insurance company for possible reimbursement, depending on your plan.

Though I’m an out-of-network provider, you may still be able to get reimbursed for part of our sessions. Many clients use their out-of-network benefits to help cover the cost of counseling.

Payment is due at the time of service.
You’ll pay for each session directly, and then you can submit a Superbill (an itemized receipt) to your insurance company to request reimbursement. Any reimbursement you receive will come directly from your insurer.
Here’s how the process typically works:

1. Check your benefits.
I recommend doing this before starting counseling so you’ll have a clear sense of your coverage. Call your insurance company (the number is usually on the back of your card) and ask:

  • Do I have out-of-network coverage for mental health services?
  • What percentage of the session fee is reimbursed?
  • Do I need to meet a deductible first?
  • How do I submit a claim for reimbursement?

 

2. Get a “Superbill.”
I typically provide a Superbill at the end of each month. This detailed receipt includes everything your insurance company needs to process your claim, such as dates of service, fees, and diagnosis codes.

3. Submit your claim.
Each insurance company’s process is a little different, so it’s helpful to ask about their specific steps when you first call. Once your claim is submitted and reviewed, any reimbursement you’re eligible for will be sent directly to you, according to your plan’s coverage.

4. Follow up if needed.
If you don’t hear back after a few weeks, it’s completely okay to check in with your insurance company for an update.

That depends on your needs and goals. Some people come to counseling for a few months to work through a specific challenge. Others stay longer to explore deeper patterns and growth. We’ll check in regularly to make sure counseling continues to feel helpful and aligned with what you need.

Life happens! If you need to cancel or reschedule, please provide at least 24 hours’ notice to avoid being charged for the session. This helps me keep that time available for other clients who may need it.

Yes. Your privacy is deeply important to me. Everything we discuss in counseling is confidential, with a few legal exceptions (such as concerns about your safety or the safety of others). We’ll review these limits in our first session so you know exactly what to expect.

I work with adults from all walks of life — including high achievers, caregivers, creatives, and those living with chronic illness. Many of my clients are navigating burnout, perfectionism, or identity questions, often while balancing the needs of others with their own. I strive to create an inclusive, affirming space where you can be fully seen, supported, and free to focus on your own growth and wellbeing.

That’s completely okay. The best way to find out is to schedule a free consultation. There’s no pressure — just a conversation to explore what you’re looking for and how I might help.

Still have questions? You’re always welcome to reach out. I’m happy to answer any questions and help you figure out whether working together feels like the right fit for you.