Privacy Policy

Last Updated: October 2025

Ellen Thomas, LPC, licensed in Georgia with telehealth licenses in Florida, South Carolina, and Vermont, operating as Ellen Thomas Psychotherapy Services, LLC, DBA True You Counseling (“we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website [www.trueyou-counseling.com] (“Website”).

This policy applies only to information collected through this Website — not to client records, therapy sessions, or any other offline interactions, which are covered by separate confidentiality and HIPAA privacy practices.

1. Information We Collect

Information you provide:
When you fill out a contact form, sign up for updates, or schedule an appointment through our Website, we may collect your name, email address, phone number, or other information you choose to share.

Information collected automatically:
When you visit the Website, we or our service providers may collect data automatically through cookies or similar technologies, such as:

  • IP address and browser type

  • Pages visited and time spent on the site

  • Device type and general location (city or region)

2. How We Use Your Information

We use the information we collect to:

  • Respond to your messages or inquiries

  • Improve the Website and its performance

  • Understand how visitors use the site (analytics)

  • Maintain the security and proper functioning of the Website

We do not sell or rent your personal information to anyone.

3. Cookies and Tracking Technologies

Our Website uses cookies and similar tools to improve your browsing experience and analyze website traffic.
You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent. Some parts of the Website may not function properly without them.

If non-essential cookies (such as analytics cookies) are used, you will see a banner or pop-up allowing you to accept or decline them.

4. Analytics and Third-Party Services

We may use third-party providers (for example, Google Analytics or website hosting platforms) to help us understand how our Website is used.
These providers may collect certain technical information automatically. Their use of your data is governed by their own privacy policies.

5. Data Retention

We keep personal information only as long as necessary to fulfill the purposes described in this Policy or as required by law. Information submitted through website forms may be deleted periodically once inquiries are resolved.

6. Your Privacy Rights

Depending on your state of residence, you may have rights to:

  • Access or request a copy of your personal information

  • Ask us to correct or delete information

  • Opt out of certain uses of your data

To exercise these rights, contact us at ellen@trueyou-counseling.com.

7. Security

We take reasonable measures to protect your information from unauthorized access or disclosure. However, no online system is completely secure, so please avoid sharing sensitive or confidential health information through general website forms.

8. Children’s Privacy

Our Website is not directed to children under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date above reflects the latest version. Significant changes will be noted prominently on this page.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Ellen Thomas, LPC

 Ellen Thomas Psychotherapy Services, LLC, DBA True You Counseling
Email: ellen@trueyou-counseling.com
Phone: 404-445-8825
Website: www.trueyou-counseling.com